Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs)
Manvansh Trends – Your Questions, Answered
🛍️ Ordering
Q1: How do I place an order?
A: Simply browse our collection, select your item, choose the size, and click "Add to Cart." Proceed to checkout and follow the instructions to complete your order.
Q2: Can I modify or cancel my order after placing it?
A: You can request a modification or cancellation within 12 hours of placing your order by emailing us at support@manvanshtrends.com. Once shipped, changes are not possible.
🚚 Shipping
Q3: What are your shipping charges?
A: We offer free shipping on orders above ₹[Insert Amount]. A flat shipping fee of ₹[Insert Fee] applies to orders below that amount.
Q4: How long does delivery take?
A: Standard delivery takes 4–7 business days. Express delivery options are available in select areas at an additional cost.
Q5: Do you ship internationally?
A: Currently, we ship only within India. For international orders, please contact our support team.
🔄 Returns & Exchanges
Q6: What is your return policy?
A: Returns are accepted within 7 days of delivery only for damaged, defective, or incorrect items. For more details, see our Return & Refund Policy.
Q7: Can I exchange a product for a different size?
A: Yes! We accept size exchanges within 7 days of delivery. The item must be unused and in original condition.
💳 Payments
Q8: What payment methods do you accept?
A: We accept credit/debit cards, UPI, net banking, and Cash on Delivery (COD) (COD charges may apply).
Q9: Is it safe to shop on your website?
A: Absolutely. Our website uses SSL encryption and secure payment gateways to ensure your information is protected.
📦 Order Tracking
Q10: How do I track my order?
A: Once your order is shipped, you will receive an email with a tracking link. You can also track it under the My Orders section if you created an account.
📞 Support
Q11: How can I contact you?
A: Reach us anytime at support@manvanshtrends.com or call us at [Insert Phone Number], Monday to Saturday, 10 AM – 6 PM.